Ideal for All


Sandwell Council 'One Stop Shop' consultation

Sandwell Council HouseDo you currently use the services of the One Stop Shop?

Sandwell Metropolitan Borough Council is currently working to set up a pilot project to extend the opening hours of the One Stop Shop at the Oldbury Council House.

The normal opening hours are Monday to Thursday 8am-5:30pm and Friday 8am-5pm. The pilot opening hours will be late night on Wednesday to 7pm and Saturday morning 10am-1pm.

The majority of services that are currently available in the One Stop Shop will be provided during the extended opening hours, with the exception of Planning on a Saturday morning.

The Council are interested in gaining your views about how you would benefit from extended opening hours. They would also like to hear from those of you who do not use the services of the one stop shop and why.

To put your views forward, Ideal for All have organised a consultation meeting on Tuesday 18th September 2012 in the large meeting room at Ideal for All. The meeting will start at 10.30am and finish at 11.30am. Light refreshments will be provided.

If you would like to attend, please call reception at Ideal for All on 0121 558 5555 to book a place.

Current services of the One Stop Shop

  • Cashier service to pay: Council Tax, Water Rates, Rent etc.
  • Sandwell Homes, who provide information and advice and deal with applications for the homeless.
  • Revenue and benefits service
  • The Education Service dealing with admissions for schools, free school uniforms, free school meals etc.
  • The planning service.
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