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Have Your Say On Hospital Care

Now is your chance for Sandwell residents to speak out if they have had a stay in hospital.

The council scrutiny watchdogs are launching a new investigation of hospital care and they want to hear from all patients, but especially the most vulnerable.

The probe is being carried out by Sandwell Council's adults and health scrutiny panel as part of its role to review public services.

It's looking to hear from you if you have recently stayed in hospitals such as Sandwell District General in West Bromwich, City Road in Birmingham, Russells Hall in Dudley, the Manor Hospital in Walsall and the Queen Elizabeth Hospital Birmingham.

Chair Councillor Pat Davies said: "Standards of care in hospitals are crucial and we are keen to make sure that people get the best possible care.

"It's a stressful time for individuals and good nursing is vital.

"A lot of people have nothing but praise for the excellent work done by local hospitals, and that's great.

"But some people don't have such a good experience and we need to find out why in order to improve things.

"It is these people that we particularly want to hear from.

"It could be that they are a little more vulnerable when they go into hospital - older people, for example, or the disabled, people with drug or alcohol problems or those with very little spoken English."

To find out what people think of hospital care, the panel is setting up focus groups, asking patients to fill in questionnaires and interviewing people either face-to-face or over the phone.

Volunteers ready to have their say can contact the scrutiny unit on 0121 569 3160 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The panel aims to complete its investigation and come up with recommendations by March next year.


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