Ideal for All

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Independent Living Service Survey

Sandwell Council is carrying out a review of the Independent Living Service provided by Ideal For All.
We are doing this because our contract for the service will end on Friday 30 September 2016, and we have a duty to carefully consider the best way to use public funds when buying services.
We want to talk to people who use these services before any decisions about the future of the Independent Living Service are made.
We want to make sure we understand what is important to you, and what other services may also be available in the local area.

What next?

Please complete the survey online using the link below.

Alternatively paper copies of the questionnaire will be made available at the Independent Living Centre and other Ideal For All premises.

All responses must be received by Friday 15 July 2016

If you would like any additional information, would like the survey in large print or plain text or have any questions please contact: This email address is being protected from spambots. You need JavaScript enabled to view it. telephone 0121 569 5764

What does the Independent Living service provide?

Currently, the Independent Living Service is contracted to provide the following:


This service is delivered by and for people with disabilities on a telephone helpline, internet or drop in basis.
The service provides advice and accessible information on a wide range of disability and independent living related issues, including signposting to other organisations and sources of support.

Strategic Representation and Engagement

This service provides opportunities for disabled people to engage and influence decision making which affects their daily lives, on a local and national basis. This includes support to get involved in shaping services and representing the interests of people with disabilities at decision-making meetings hosted by the council.

Peer support for younger disabled adults

This service offers opportunities for young adults with disabilities to meet and support each other in a safe environment. The service supports people to gain confidence and skills to access leisure, education and employment opportunities.

Reception Service

A reception service is provided at the Independent Living Centre during public opening hours.

Specialist Equipment and Duty Service

This service offers information, advice and signposting. Occupational Therapists and Community Assessors also provide assessments on a drop in basis; and provide low level equipment items free of charge. The service promotes safety and independence within people’s own homes and in the community.

Findings from this questionnaire will be made available online by September 2016.

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