Ideal for All

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Who We Are

We have a experienced and dedicated team of staff that can help you with all aspects of your Direct Payments support. please contact us on 0121 558 5555 and one of our dedicated advisors will help.


Who’s Who?


John Haywood - Direct Payments Advisor

Lucy Price - Direct Payments Advisor (Currently on maternity leave)

Michelle Drinkwater - Direct Payments Advisor

Sandy Athwal - Direct Payments Advisor


Claire Harper - Payroll & Finance Administrator

Mitchell Swain - Payroll & Finance Administrator

Ussma Ali - Payroll & Finance Administrator


Danielle Clarke - Direct Payments Administrator

Michael Smith - Direct Payments Administrator



When is the Direct Payments Support Service available?

The Direct Payments Support Service can be accessed Monday to Thursday between 9am and 5.30pm and Fridays between 9am and 5pm.

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