Job Title: Support Worker
Location: Independent Living Centre and travel to other locations as required
Responsible to: Employment and Development Officer
Duration: Ongoing subject to funding and requirements of employee
Employment type: Self-employed Part Time (15 hours per week)
Please be advised the Officer has a guide dog so it is essential
to be comfortable around service dogs.
Main Duties
To provide general visual support to the Employment and Development Officer
• Assist with completing client registration paperwork with direction from the Officer
• Read letters and documents on behalf of clients
• Scribe forms with direction and dictation from the Employment and Development Officer
• Inform the Officer of outstanding paperwork from the office trays
• File information and store securely and accurately
• Support with the maintenance of paper and electronic records
• Adhere to confidentiality and GDPR policies and procedures
• Use of the photocopier to copy, print and scan as this is touch screen
• Proofread (print and screen) documents including job descriptions
• Support and guide the Officer around external venues/travelling to venues/outreach locations/home visits where required
At times the Officer is expected to deliver training so will require the following support:
• Provide guidance to arrive at external venues
• Orientate/guide the Officer around the room before training begins
• Assist with the setting up of any electronic equipment e.g. projector and laptop
• Aid presentations by clicking the mouse on to pages when instructed by the Officer
• Provide the Officer with visual information and observations relating to learners
• Support learners with reading and writing during learning activities as required
Essential:
Must be comfortable with discussions around complex health needs and disabilities
Must be comfortable around service dog
Maintain full confidentiality of client discussions
Quickly build rapport with the Officer and understand the importance of the Officer’s role in leading the appointments and providing advice on behalf of Ideal for All
Good written and spoken English
Desirable:
Full UK driving licence, access to own vehicle and insured for business purposes
Basic understanding of Microsoft packages and use of internet, sending emails and scanning
Some experience of general office administrative duties
Ability to make a nice cup of coffee, white, 1 sweetener
Identify Cherry Bakewell cakes
Willing to partake of Friday treats
How to apply:
For an informal chat please contact Louise Walker on 0121 558 5555 (opt 2) during work hours.
Mon-Thurs 9-5.30pm and Fridays 9-5pm.